Dr.Rodriguez was very nice and apologized for the wait, he was extremely thorough in his examination and asking if we had any questions. We felt very comfortable talking with him. I would definitely see him again.
However, there were a couple of drawbacks which were: the exam room was very warm and by the time we were seen, my son and I were both in a sweat. The other drawback was the wait time it took to be seen. We didn’t have to sit long in the waiting room, but once in the exam room, it was over 40 minutes before actually being seen. We were moments away from going out and looking for someone to see if we were still going to be seen by a physician. I understand that things get busy in doctors offices, but a check in from one of the MA’s letting us know that the doctor was running late would’ve been helpful, rather than being able to hear the MA’s gossip and laugh out in the hallway. (A refresher on HIPAA laws might be in order.)
I’m sorry that this review may seem a bit harsh, I have worked in the medical field before and my husband currently works in the medical field- I really do understand that things can take a lot longer than you plan for. I do want to express how I was very pleased with the physician, for his politeness, competency and expertise.
Again, I would feel comfortable seeing Dr Rodriguez again.
The overall experience would’ve been smoother if we hadn’t had to wait for an unusually long time and in a very warm room.
Morgan P. S. | Nov 23, 2023